Control and the pre-requisite and characteristics of effective control system

MS-01: Management Functions and Behaviour

Course Code: MS-01

Assignment Code: MS-01/TMA/SEM-1/2017

Coverage: All Blocks

Q. 4. What is control? What are the pre-requisite and characteristics of effective control system? Explain with the help of examples you have had in an organizational set up. Briefly describe the organisation you are referring to.

Ans. Control is a process of assuring the efficient accomplishment of enterprise objectives. While at one time it helps in anticipating problems, on the other hand, it also helps in measuring performance against the standards. It helps in taking corrective actions for deviations from plans and also helps in modifying the planning process. Although sometimes this term signifies negative situation, however, this goes as the other way round for it helps in facilitating functions and aiding the organisation accomplishing the set objectives. All the managers with a responsibility of executing plans should know the significance of control.

Controlling has a significant role in an organisation. The quality controlling helps in accomplishing the enterprise objectives. No matter in which department the manager is doing his job, but it is for sure that he should know the basic principles of controlling. This process of controlling entirely relies on plans. The process of controls should be appropriate, strategic, acceptable, objective and cost-effective. In general, there are three basic steps involved in the controlling process. These include establishing standards, measuring performance and reinforcing the success. Further, the process of controls could be constant, periodic or occasional, should be centralised or dispersed, formal or informal and direct or indirect.

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