The sources of conflict and the impact it has on individuals, groups, and organisations

MS-01: Management Functions and Behaviour

Course Code: MS-01

Assignment Code: MS-01/TMA/SEM-1/2017

Coverage: All Blocks

Q. 3. Briefly explain the sources of conflict and the impact it has on individuals, groups, and organisations. Cite examples from your organisational experience or the experience you are aware of.

Ans. There are different impacts of conflicts. These conflicts increase the group cohesiveness within the group. They also help the group in becoming task-oriented. Besides, they help the leadership in becoming more strong and directive. They also help the organisation in becoming more rigid.

However, the conflict between the groups makes groups antagonistic towards one other. It also distorts the perceptions by ceasing the communication and allowing the group to apply a double standard.

Besides, these advantages, there are many potential benefits of conflicts. They helps in clarifying the real issue by increasing innovation, solidifying the group, serving as catharsis and also solidifies the intergroup relationships.

These conflicts helping the organisation to develop creativity are called as functional conflicts, while the conflicts hindering the growth of organisations are called as dysfunctional ones.

Sources of Conflict: Different organisations have different sources of conflict. They exist in the form of competition. They originate when there are limited resources, diversity of goals, task interdependence, sequential interdependence, reciprocal interdependence, differences in values and perception. They also come to fore when there is an organisational ambiguities, introduction of change, and nature of communication and aggressive nature of people.

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